A cloud-based remote monitoring system and method monitor an industrial facility. The industrial facility includes one or more industrial devices. A cloud agent located at the industrial facility is configured to, by at least one processor, collect data indicative of a past and/or a present state of the industrial devices according a manifest specific to the industrial facility. The cloud agent is further configured to send the collected data to a remote cloud platform according to the manifest dynamically reconfigure the cloud agent without interrupting the collecting and the sending. The cloud platform processes the sent data to facilitate remote monitoring of the industrial devices.