A method includes receiving, from a set-top box device, an e-mail notification request including a set-top box identifier associated with the set-top box device and linked to an internet protocol television account identifier. The method includes accessing stored information that includes a plurality of set-top box identifiers and that links respective set-top box identifiers with corresponding e-mail accounts. The method further includes determining, based on the stored information and the set-top box identifier, an e-mail account of a first user maintained at a mail server, where the determination includes associating the internet protocol television account identifier with the e-mail account. The method further includes determining whether an e-mail has been received for the e-mail account at the mail server. When the e-mail has been received, the method includes generating an e-mail delivery notification and transmitting the e-mail delivery notification to the set-top box device associated with the e-mail notification request.