发明授权
- 专利标题: Human-to-human collaborative session request queue processing
- 专利标题(中): 人与人之间的协同会话请求队列处理
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申请号: US11179950申请日: 2005-07-12
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公开(公告)号: US08881026B2公开(公告)日: 2014-11-04
- 发明人: Fonda J. Daniels , Ruthie D. Lyle , Michael Muller , Andrew L. Schirmer
- 申请人: Fonda J. Daniels , Ruthie D. Lyle , Michael Muller , Andrew L. Schirmer
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理机构: CRGO Law
- 代理商 Steven M. Greenberg, Esq.
- 主分类号: G06F3/00
- IPC分类号: G06F3/00
摘要:
Embodiments of the present invention address deficiencies of the art in respect to queued requests to establish human-to-human collaborative sessions and provide a novel and non-obvious method, system and computer program product for managing queued requests to establish human-to-human collaborative sessions. In one embodiment, a human-to-human collaborative data processing system can be provided which can include a messenger configured for coupling to other messengers. The system further can include a queue of incoming session requests to establish respective human-to-human collaborative sessions with requesters associated with the other messengers. Finally, the system can include queue management logic enabled to order the session requests in the queue according to queue rules coupled to the queue management logic.
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