发明授权
US08837695B1 Method and apparatus for monitoring shifts in call patterns 有权
监控呼叫模式转移的方法和装置

Method and apparatus for monitoring shifts in call patterns
摘要:
A method and apparatus for measuring pattern shifts in call patterns, e.g., call volumes and/or feature usage in a packet network, e.g., a VoIP network is disclosed. The present method collects performance data over a set period of time and constantly compares each periodic sample with the previous periodic sample on a rolling window basis. Changes of a pre-defined percentage threshold, e.g., approximately 30%, or more in a current sampled period are alarmed and monitored to preclude potential service disruptions. In one embodiment, upon receipt of these alarms, network elements that are vulnerable to discontinuities due to overload can be automatically reset or cleared of hung processes.
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