Invention Grant
US08781094B2 Contextual call routing by calling party specified information through called party specified form
有权
通过被叫方指定的形式通过主叫方指定的信息进行上下文呼叫路由
- Patent Title: Contextual call routing by calling party specified information through called party specified form
- Patent Title (中): 通过被叫方指定的形式通过主叫方指定的信息进行上下文呼叫路由
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Application No.: US12015086Application Date: 2008-01-16
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Publication No.: US08781094B2Publication Date: 2014-07-15
- Inventor: Rajesh Ramanathan , Eran Shtiegman , Amritansh Raghav , Dena Osherovich
- Applicant: Rajesh Ramanathan , Eran Shtiegman , Amritansh Raghav , Dena Osherovich
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agent Andrew Smith; Micky Minhas
- Main IPC: H04M3/42
- IPC: H04M3/42

Abstract:
Context-based call routing is provided in a unified communication system by enabling subscribers to define a routing document, which is published by the communication system to callers who subscribe to a presence of the called party. Through publication of the context-based routing information, callers are enabled to make selections between call destination options as defined by the caller and provide a subject for the requested call. The call is then routed by the system according to the caller selection allowing efficient facilitation of the communication between the caller and the called party or their designees.
Public/Granted literature
- US20090180602A1 CONTEXTUAL CALL ROUTING BY CALLING PARTY SPECIFIED INFORMATION THROUGH CALLED PARTY SPECIFIED FORM Public/Granted day:2009-07-16
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