An image-forming apparatus includes: a memory that stores a plurality of image forming modes; a contact controller that controls a status of contact between a plurality of image-forming units and an intermediate transfer member on the basis of an image forming mode selected from among the plurality of image forming modes, so that an image-forming unit used for image forming represented in the selected image forming mode is contacted with the intermediate transfer member, and another image-forming unit is moved away from the intermediate transfer member; and an image-quality adjusting unit that adjusts, if the status of contact is changed by the contact controller, an image quality of an image that is to be transferred onto the intermediate transfer member from the image-forming unit that is in contact with the intermediate transfer member.