Invention Grant
- Patent Title: System and method for remotely repairing and maintaining a telecommunication service using service relationships and service management system employing the same
- Patent Title (中): 使用服务关系远程修复和维护电信业务的系统和方法以及采用该业务关系的业务管理系统
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Application No.: US12276279Application Date: 2008-11-21
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Publication No.: US08533021B2Publication Date: 2013-09-10
- Inventor: Edward S. Pelley , Bipin H. Shah
- Applicant: Edward S. Pelley , Bipin H. Shah
- Applicant Address: FR Paris
- Assignee: Alcatel Lucent
- Current Assignee: Alcatel Lucent
- Current Assignee Address: FR Paris
- Agency: Hitt Gaines, P.C.
- Main IPC: G06Q10/00
- IPC: G06Q10/00

Abstract:
A service management system and method. In one embodiment, the service management system includes: (1) a service description repository configured to contain service descriptions that define services in terms of a set of systems and devices that assume roles based on at least one of capabilities and attributes thereof and (2) a service management engine coupled to the service description repository and configured to employ one of the service descriptions to repair a corresponding one of the services using a predefined relationship among a subscriber, at least one of the systems and devices and optimal values.
Public/Granted literature
Information query