发明授权
- 专利标题: Techniques for integrating instant messaging with telephonic communication
- 专利标题(中): 将即时消息与电话通信集成的技术
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申请号: US11213505申请日: 2005-08-25
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公开(公告)号: US08438235B2公开(公告)日: 2013-05-07
- 发明人: Daniel Shaffer , Labhesh Patel , Shmuel Shaffer , Cullen F. Jennings
- 申请人: Daniel Shaffer , Labhesh Patel , Shmuel Shaffer , Cullen F. Jennings
- 申请人地址: US CA San Jose
- 专利权人: Cisco Technology, Inc.
- 当前专利权人: Cisco Technology, Inc.
- 当前专利权人地址: US CA San Jose
- 代理机构: Weaver Austin Villeneuve & Sampson LLP
- 主分类号: G06F15/16
- IPC分类号: G06F15/16
摘要:
Disclosed are apparatus and techniques for escalating an instant messaging (IM) session between two or more users to an audio session so that a communication device (by one or more users) that will optimize the audio session is selectively and intelligently utilized. In one embodiment, if an IP (Internet Protocol) phone is connected to the computer on which an IM session is being escalated, the IP telephone may be used instead of the computer device's own soft telephone so as to maximize audio clarity and quality. In another embodiment, a user's cell phone may be utilized for a mobile user who is using a laptop that is not coupled to an IP telephone or who is communicating from a hotel room in which a telephone call is typically more expensive than a cell phone call. Numerous embodiments for optimizing such audio sessions are described herein.
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