发明授权
- 专利标题: Intelligent interactive voice response system
- 专利标题(中): 智能交互式语音应答系统
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申请号: US12560954申请日: 2009-09-16
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公开(公告)号: US08369495B1公开(公告)日: 2013-02-05
- 发明人: Girish Mallenahally Channakeshava
- 申请人: Girish Mallenahally Channakeshava
- 申请人地址: US CA Mountain View
- 专利权人: Intuit Inc.
- 当前专利权人: Intuit Inc.
- 当前专利权人地址: US CA Mountain View
- 代理机构: Vista IP Law Group LLP
- 代理商 Gary D. Lueck
- 主分类号: H04M11/00
- IPC分类号: H04M11/00 ; H04M1/64
摘要:
An interactive voice response system takes into account current and/or historical call data in determining navigation logic for a specific call.
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