Invention Grant
US08249231B2 System and computer program product for predicting churners in a telecommunications network
失效
用于预测电信网络中的转换器的系统和计算机程序产品
- Patent Title: System and computer program product for predicting churners in a telecommunications network
- Patent Title (中): 用于预测电信网络中的转换器的系统和计算机程序产品
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Application No.: US12020928Application Date: 2008-01-28
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Publication No.: US08249231B2Publication Date: 2012-08-21
- Inventor: Dipanjan Chakraborty , Koustuv Dasgupta , Sougata Mukherjea , Amit A Nanavati , Rahul Singh , Balaji Viswanathan
- Applicant: Dipanjan Chakraborty , Koustuv Dasgupta , Sougata Mukherjea , Amit A Nanavati , Rahul Singh , Balaji Viswanathan
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Ryan, Mason & Lewis, LLP
- Main IPC: H04M15/06
- IPC: H04M15/06 ; H04Q3/58 ; G06F17/30 ; G06Q10/00
Abstract:
Data pertaining to interactions between a plurality of customers is obtained. A graph is formed, having a plurality of nodes representing the customers and a plurality of edges representing interactions between the customers. A sub-set of the customers are denoted as previously churned customers. A spreading activation model is applied to the graph to identify, based on the graph and the previously churned customers, the potential churning customers.
Public/Granted literature
- US20090190729A1 SYSTEM AND COMPUTER PROGRAM PRODUCT FOR PREDICTING CHURNERS IN A TELECOMMUNICATIONS NETWORK Public/Granted day:2009-07-30
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