发明授权
US07986771B2 Automated call router for business directory using the world wide web
有权
使用万维网的企业目录的自动呼叫路由器
- 专利标题: Automated call router for business directory using the world wide web
- 专利标题(中): 使用万维网的企业目录的自动呼叫路由器
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申请号: US11194853申请日: 2005-08-01
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公开(公告)号: US07986771B2公开(公告)日: 2011-07-26
- 发明人: Junlan Feng , Mazin Gilbert , Narendra Gupta
- 申请人: Junlan Feng , Mazin Gilbert , Narendra Gupta
- 申请人地址: US GA Atlanta
- 专利权人: AT&T Intellectual Property II, L.P.
- 当前专利权人: AT&T Intellectual Property II, L.P.
- 当前专利权人地址: US GA Atlanta
- 代理机构: Greenblum & Bernstein, P.L.C.
- 主分类号: H04M11/00
- IPC分类号: H04M11/00 ; H04M1/64 ; H04M1/00
摘要:
The embodiments include a system, a computer readable medium, and a method for establishing a communication connection after searching the World Wide Web for relevant phone information. The system can include a first communication device for forming at least one communication connection between the first communication device and a second communication device, search means adapted to accept a query, access means adapted to (i) search and identify relevant phone number information using the query (ii) create at least one icon to link the first communication device to a relevant phone number included in the relevant phone number information identified by the query, and (iii) reformulate the query if no relevant phone numbers are identified during the search. The system also includes click-to-dial means adapted to establish at least one communication connection from the first communication device to the second communication device.
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