发明授权
- 专利标题: Method and system for supplying a number of service providers with technical service devices
- 专利标题(中): 为多家服务提供商提供技术服务设备的方法和系统
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申请号: US10552196申请日: 2004-04-08
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公开(公告)号: US07831458B2公开(公告)日: 2010-11-09
- 发明人: Bernd Neumann
- 申请人: Bernd Neumann
- 申请人地址: DE Munich
- 专利权人: Siemens Aktiengesellschaft
- 当前专利权人: Siemens Aktiengesellschaft
- 当前专利权人地址: DE Munich
- 优先权: DE10316481 20030409
- 国际申请: PCT/DE2004/000755 WO 20040408
- 国际公布: WO2004/092986 WO 20041028
- 主分类号: G05B19/418
- IPC分类号: G05B19/418
摘要:
A method for supplying a number of service providers with technical service devices makes is possible to reduce the expense incurred by a service provider for supplying its service employees with service devices and simultaneously and to improve the service processes of the service provider and/or its quality of service. According to the invention, a number of service devices are assigned to each of the service providers, and each of the service providers respectively perform services at a number of facility locations that are located at locations different from storage locations for service devices thereof. The inventive method comprises the followings steps: managing the service devices via a device service provider to which the respective number of service devices can be made available by the service providers, with the aid of a data processing system, whereby each of the service providers can access the data processing system, and a delivery of one or more service devices of the service provider to a desired facility location can be requested via the data processing system; delivering the requested service device(s) to the desired facility location via the device service provider.
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