发明授权
US07356130B2 Method and system for selecting speech or DTMF interfaces or a mixture of both 失效
用于选择语音或DTMF接口或两者的混合的方法和系统

Method and system for selecting speech or DTMF interfaces or a mixture of both
摘要:
A wizard that from a fixed design can create various audio interfaces. The generated interfaces can be speech only, DTMF only, or various mixed speech and DTMF UIs. When specifying both speech and DTMF prompts, a number of combinations of these interfaces could be automatically generated. Robust speech recognition systems can be built by automatically generating a “shadow” DTMF application. The DTMF application will perform the same task as the primary speech application; however the transfer to a DTMF application could be done explicitly by the user, or could be transferred automatically (either a temporary or permanent transition) at a point in the call flow where there was a problem with the speech recognition.
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