In some aspects, the techniques described herein relate to a method including: identifying a first base station (BS) that is out of service at a first time; identifying a first set of user equipment (UE) connected to the first BS in a pre-outage time window occurring before the first time; identifying a second set of UEs, the second set of UEs including UEs connected to other BSs in a wireless network; computing a set of seen UEs based on the second set of UEs and the first set of UEs; computing a set of unseen UEs based on the set of seen UEs and the first set of UEs; predicting a set of UEs that have left a service region that includes the first BS and the other BSs; computing a set of UEs without service based on the first set of UEs, the set of seen UEs, and the set of UEs that have left the service region; and generating a visualization of the set of UEs without service.