A tape library system includes a plurality of tape libraries, a plurality of data centers, and an error diagnostic system. Each of the plurality of tape libraries includes a tape drive, at least one tape cartridge that retains magnetic tape, and a tape cartridge mover that moves the tape cartridge relative to the tape drive. Each of the plurality of data centers is configured to retain at least one of the plurality of tape libraries. The error diagnostic system includes (i) a central database that is configured to receive one or more error codes from each of the plurality of tape libraries, each of the one or more error codes being generated due to errors that occurred during operation of the tape drive within a corresponding tape library, and (ii) a system controller including a processor that is configured to analyze the one or more error codes from each of the plurality of tape libraries to determine a health of the tape drive and the at least one tape cartridge within the corresponding tape library.