The present disclosure discloses methods and systems for managing cancelled jobs at a multi-function device. The method includes receiving a request from a user to cancel a job submitted at the multi-function device. Based on the request, a user interface is provided to the user. The user interface includes one or more pre-defined options related to cancelling the job, for selection by the user. The one or more pre-defined options can be quality related option or non-quality related option. The selected pre-defined option is analyzed and based on the analysis, an admin user is notified in real-time to take an appropriate action.