Invention Application
- Patent Title: Non-Disruptive Explicit Feedback System
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Application No.: US16030000Application Date: 2018-07-09
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Publication No.: US20200012542A1Publication Date: 2020-01-09
- Inventor: Vladimir Shapiro , Roman Rommel
- Applicant: SAP SE
- Main IPC: G06F9/54
- IPC: G06F9/54 ; G06F9/451 ; G06Q10/06

Abstract:
Disclosed herein are system, method, and computer program product embodiments for obtaining feedback in an explicit, non-disruptive manner. An embodiment operates by determining a trigger corresponding to a feedback event, where the trigger is associated with a particular application that is registered with a feedback application associated with the feedback event; detecting an application event corresponding to the trigger occurs during an execution of the particular application; receiving a screenshot of a user interface of the particular application at a time of the detecting; providing a notification indicating that feedback corresponding to the application event is requested; receiving a request to launch the feedback event; and receiving feedback corresponding to the feedback event via the feedback application.
Public/Granted literature
- US11042423B2 Non-disruptive explicit feedback system Public/Granted day:2021-06-22
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