A method for queue time management, which includes transmitting queue data to an internet database. The queue data includes an estimated queue wait time for a customer to receive a service from a service provider at a service provider location. On an internet connecting device that is located away from the service provider, the queue data is accessed from the internet database. The queue data is continuously updated, so that when the customer requests the queue data, the updated queue data is calculated and displayed on the internet connecting device. The customer is informed of the time until the service provider can provide the service at the service provider location.