A multi-level product sortation system includes sortation apparatuses interconnected on a conveyor and a station controlling loading and unloading thereof. Each apparatus includes a rack formed by a bottom wall, spaced-apart opposite side walls extending upright therefrom and a compartment above the bottom wall, between the side walls and being open at top and opposite ends. Each apparatus includes at least two carriers disposed in the compartment at different levels therein, and a product discharge control mechanism operable to selectively retain a product on and release a product from the respective carrier. One carrier is disposed above the other carrier and both extend longitudinally between open opposite ends of the compartment and laterally between opposite side walls of the rack. Each carrier is tiltable relative to the rack between a product support position and a product discharge position angularly displaced therefrom.