Invention Application
- Patent Title: MULTIMEDIA ROUTING SYSTEM FOR SECURING THIRD PARTY PARTICIPATION IN CALL CONSULTATION OR CALL TRANSFER OF A CALL IN PROGRESS
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Application No.: US15345371Application Date: 2016-11-07
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Publication No.: US20170142169A1Publication Date: 2017-05-18
- Inventor: Sergey Fedorov
- Applicant: Genesys Telecommunications Laboratories, Inc.
- Main IPC: H04L29/06
- IPC: H04L29/06 ; H04M3/51

Abstract:
A multimedia router has code executable on the router from storage on a machine readable medium coupled to the router, the code providing routing functions, and a routing point identified in the router code for establishing at least one non-voice communications session between two or more communications appliances enabled for non-voice communications. During a voice call established between a calling party and one of the two or more communications appliances, the routing point is invoked from the called communications appliance by issuance of a non-voice routing request to establish at least one non-voice communications session between the called communications appliance and another of the two or more communications appliances.
Public/Granted literature
Information query