A system and a method for handling card detainment in a self-service terminal are provided. The system for handling of card detainment in a self-service terminal includes a card detainment handling server, a first self-service terminal and a second self-service terminal, which are communicatively interconnected. The card detainment handling server includes a card detainment information storage module for storing information related to a detained card. The card detainment handling server is also communicatively connected with a bank backend database, i.e. a bank business system, in order to obtain the account information of the detained card and the identity information of the user owning the detained card from the bank backend database and help a card detainment information and identity authentication module authenticate the validity of the card detainment information and the user identity.