The present invention is directed to utility service delivery wherein distributed intelligence and networking is used in the optimization of the service delivery. The present invention employs a network of data collection nodes and aggregation nodes located on a power grid controlled by a controlling agency. The data collection nodes comprise Intelligent Communicating Devices (ICDs) and Communicating Devices (CDs), which transmit metrics they collect over the power grid from locations near meters or service transformers to the aggregation nodes. Commands, policies, and program updates may be transmitted from a server at an aggregation node to the ICDs and CDs. The ICDs are also capable of issuing control commands to the CDs and grid management devices, acting locally and/or in conjunction with other ICDs, CDs, aggregation nodes, and central controlling agencies. Through these communications and commands, utility services delivery and utilization is optimized.