发明申请
- 专利标题: METHOD AND SYSTEMS FOR INTELLIGENT CALL ROUTING
- 专利标题(中): 智能呼叫路由的方法和系统
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申请号: US14501466申请日: 2014-09-30
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公开(公告)号: US20160094437A1公开(公告)日: 2016-03-31
- 发明人: Guy Bar On
- 申请人: VONAGE NETWORK LLC
- 主分类号: H04L12/725
- IPC分类号: H04L12/725 ; H04L12/741 ; H04L29/06
摘要:
Methods and systems for intelligent call routing are provided herein. In some embodiments, a method for intelligent call routing may include receiving a call request directed to a subscriber identifier associated with a plurality of devices, wherein the call request includes a caller identifier; determining one or more devices of the plurality of devices to which to route the call request based on a comparison of the caller identifier and address book information obtained from each of the plurality of devices; and routing the call to the one or more determined devices.
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