One embodiment is directed to a heterogeneous physical layer management system comprising first devices, each comprising first physical layer information acquisition technology to obtain physical layer information about cabling attached to the first devices. The system further comprises second devices, each comprising second physical layer information acquisition technology to obtain physical layer information about cabling attached to the second devices, wherein the second physical layer information acquisition technology differs from the first physical layer information acquisition technology. The system further comprises a common management application communicatively coupled to the first devices and the second devices, wherein the common management application is configured to aggregate physical layer information from the first devices and the second devices. Another embodiment is directed to providing a physical layer management application as a service hosted by a third party. Other embodiments are disclosed.