An apparatus to collect information about network failure includes: a normal mode packet assembly unit to assemble a transmission packet from transmission data output from an application in a normal mode being a procedure used when a transmission process is performed by specified communication protocol; a special mode packet assembly unit to assemble the transmission packet from the transmission data in a special mode being a procedure in which a procedure for collecting failure information is embedded into the procedure used when a transmission process is performed by the specified communication protocol; a switching control unit to activate the normal mode packet assembly unit or the special mode packet assembly unit selectively; and a response analysis unit to collect failure information according to a behavior of the response to the transmission packet transmitted from the special mode packet assembly unit.