Communications system with sequenced chat, interactive and digital engagement functions including pre-connection workflow
摘要:
A networked communications system that facilitates real-time interaction with persons-of-interest. The real-time communications system includes a pre-connection workflow that allows for efficient utilization of human resources and/or more precise control of the interaction and engagement time intervals allotted to users of the system. The real-time communications system transmits event status information to users while waiting for respective communications sessions to begin.
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