- 专利标题: Method to improve digital agent conversations
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申请号: US17718357申请日: 2022-04-12
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公开(公告)号: US12020689B2公开(公告)日: 2024-06-25
- 发明人: Mukundan Sundararajan , Jignesh K Karia , Sandipan Sarkar , Deepa Dubey
- 申请人: International Business Machines Corporation
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理商 David K. Mattheis
- 主分类号: G10L15/22
- IPC分类号: G10L15/22 ; G10L15/06 ; G10L15/28 ; G10L15/30
摘要:
A computer-implemented method for virtual agent conversation training is disclosed. The computer-implemented method includes determining a current state of a first stage of a conversation between a pair of virtual agents. The computer-implemented method further includes determining a pivot distance between the current state of the first stage of the conversation and a subsequent, second stage of the conversation. The computer-implemented method further includes responsive to determining that the pivot distance between the current state of the first stage of the conversation and the subsequent, second stage of the conversation is below a predetermined threshold, determining an angle of dislocation with respect to the pivot distance. The computer-implemented method further includes terminating the conversation based, at least in part, on determining that the angle of dislocation is above a predetermined threshold.
公开/授权文献
- US20230326451A1 METHOD TO IMPROVE DIGITAL AGENT CONVERSATIONS 公开/授权日:2023-10-12
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