- 专利标题: Computer-based platforms and systems configured to enhance a call screen with user-controlled notes associated with the call and methods of use thereof
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申请号: US17580291申请日: 2022-01-20
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公开(公告)号: US11874918B2公开(公告)日: 2024-01-16
- 发明人: Tyler Maiman , Lin Ni Lisa Cheng , Asher Smith-Rose , Shabnam Kousha , Joshua Edwards
- 申请人: Capital One Services, LLC
- 申请人地址: US VA McLean
- 专利权人: Capital One Services, LLC
- 当前专利权人: Capital One Services, LLC
- 当前专利权人地址: US VA McLean
- 代理机构: Greenberg Traurig, LLP
- 主分类号: G06F21/62
- IPC分类号: G06F21/62 ; G06F21/51 ; G06F11/34
摘要:
In some embodiments, the present disclosure provides an exemplary method that may include steps of obtaining a permission from the user to monitor a plurality of activities executed within the computing device; continually monitoring the plurality of activities executed within the computing device for a predetermined period of time; identifying an indication of an incoming interaction session within the predetermined period of time; verifying at least one session interaction parameter associated with the incoming interaction session to identify the incoming interaction session as a repeat interaction session; dynamically retrieving at least one relation-specific notation from a plurality of relation-specific notations to display; instructing an input GUI element to display input data associated with the repeat interaction; automatically updating the plurality of relation-specific notations associated with the historical data relationship; and instructing at least one programmable output GUI to display a notification identifying the update of the plurality of relation-specific notations.
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