This invention provides an autonomic method for controlling an algorithm on a multi-terminal computing system, wherein the algorithm is configured to analyse diagnostic data for each terminal and an outcome of the analysis is a first action or a second action, and a device for implementing the method, the method comprising the steps of: receiving a first set of data for the multi-terminal computing system; applying the algorithm to the first set of data to classify each terminal in the multi-terminal computing system as being associated with either a first action or second action; re-classifying a first subset of terminals classified as being associated with the first action as being associated with the second action; and applying the first actions, second actions, and reclassified second actions respectively to each terminal in the multi-terminal computing system.