A method including acquiring an operation request issued by a distributed consistency system in a cluster, and determining deciding information for processing the operation request and sending the deciding information to an operation and maintenance control platform, wherein the deciding information is determined based on data consistency and availability of the distributed consistency system. The present disclosure solves the technical problems of data loss or service interruption in the distributed consistency system, which are caused by the higher error rate of manual operations used in cluster management methods for distributed consistency systems.