- 专利标题: Account manager virtual assistant staging using machine learning techniques
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申请号: US16388534申请日: 2019-04-18
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公开(公告)号: US11416904B1公开(公告)日: 2022-08-16
- 发明人: Yuxi He , Yuqing Chen , Sunrito Bhattacharya , Rajat Swaroop , Gregory Tomezak , Andre Coetzee , Joseph Kessler , Suresh Bellam , Dan Verdeyen
- 申请人: CDW LLC
- 申请人地址: US IL Vernon Hills
- 专利权人: CDW LLC
- 当前专利权人: CDW LLC
- 当前专利权人地址: US IL Vernon Hills
- 代理机构: Marshall, Gerstein & Borun LLP
- 代理商 Randall G. Rueth
- 主分类号: G06Q30/00
- IPC分类号: G06Q30/00 ; G06Q30/06 ; G06Q10/10 ; G06N20/00
摘要:
A method for machine learning-based account manager virtual assistant staging includes receiving a message and a classification, generating a staging record, generating a status using staging rules, generating an order when the message classification is order and the status is complete, and transmitting the order. An account manager virtual assistant staging system includes a processor and a memory storing instructions that cause the system to receive a message and a classification, generate a staging record, generate a status using staging rules, generate an order when the message classification is order and the status is complete, and transmit the order. A non-transitory computer readable medium contains program instructions that when executed, cause a computer to receive a message and a classification, generate a staging record, generate a status using staging rules, generate an order when the message classification is order and the status is complete, and transmit the order.
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