An enhanced service system comprises a pair of first wires between a first position proximal to an entry point of a drive through facility and a second position proximal to a receiving window in the drive through facility, and an aerial host unit coupled to the pair of first wires using a pair of first and second host wires. The aerial host unit is longitudinally movable between the first position and the second position and includes an aerial host member moveably supported by the first and second host wires to move laterally between the pair of first wires to approach an incoming customer vehicle, facilitate the customer to place an order, receive payment from the customer, and direct the customer to the receiving window where the aerial host member retrieves the items corresponding to the placed order from the receiving window and transfers the retrieved items to the customer.