发明授权
- 专利标题: Systems and apparatuses facilitating a do-it-yourself experience-based repair solution
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申请号: US15450486申请日: 2017-03-06
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公开(公告)号: US11093906B2公开(公告)日: 2021-08-17
- 发明人: Michael Paul Shipman , F. Scott Brown , Destry J. Withers , Howard Bryson Morgan
- 申请人: AutoZone Parts, Inc.
- 申请人地址: US TN Memphis
- 专利权人: AutoZone Parts, Inc.
- 当前专利权人: AutoZone Parts, Inc.
- 当前专利权人地址: US TN Memphis
- 代理机构: Alston & Bird LLP
- 主分类号: G06Q30/06
- IPC分类号: G06Q30/06 ; G06Q10/00 ; G06Q10/08
摘要:
Embodiments are disclosed for facilitating Do-It-Yourself (DIY) repairs. In the context of a method, an example embodiment includes receiving, by an experience-based repair service (EBRS) host system, vehicle diagnostic information identifying one or more vehicle problems. This example embodiment of the method further includes evaluating the vehicle diagnostic information, generating, based on the evaluation of the vehicle diagnostic information, required part types and required tools for addressing the one or more vehicle problems, and generating, based on the evaluation of the vehicle diagnostic information, recommended part types for addressing the one or more vehicle problems. Finally, this example embodiment of the method further includes causing presentation of an interface facilitating purchase of required parts from each of the generated required part types, the required tools, and recommended parts from each of the generated recommended part types. Corresponding apparatuses and computer program products are also provided.
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