- 专利标题: Creating modular conversations using implicit routing
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申请号: US16675232申请日: 2019-11-06
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公开(公告)号: US10957324B2公开(公告)日: 2021-03-23
- 发明人: Erez L M Bilgory , Eyal Cohen , Daniel Rose , Segev E Wasserkrug
- 申请人: International Business Machines Corporation
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理商 Roy S. Melzer
- 主分类号: G10L15/22
- IPC分类号: G10L15/22 ; G06F40/30 ; G06F3/16 ; G06F16/683 ; G06F16/68 ; G10L15/02 ; G10L15/04 ; G10L15/18
摘要:
A computer implemented method of routing a verbal input to one of a plurality of handlers, comprising using one or more processors adapted to execute a code, the code is adapted for receiving a verbal input from a user, applying a plurality of verbal content identifiers to the verbal input, each of the verbal content identifiers is adapted to evaluate an association of the verbal input with a respective one of a plurality of handlers by computing a match confidence value for one or more features, such as an intent expressed by the user and/or an entity indicated by the user, extracted from the verbal input and routing the verbal input to a selected one of the handlers based on the matching confidence value computed by the plurality of verbal content identifiers. The selected handler is adapted to initiate one or more actions in response to the verbal input.
公开/授权文献
- US20200075009A1 CREATING MODULAR CONVERSATIONS USING IMPLICIT ROUTING 公开/授权日:2020-03-05
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