Voice endpoint to chatbot bridge interface
摘要:
Disclosed herein are device, system and method embodiments for implementing a voice endpoint to chatbot bridge interface system. A bridge interface device operates by receiving query text corresponding to audio information captured at a voice endpoint, generating a bot agent request based on the query text and a bot agent associated with the query text, and sending the bot agent request to the bot agent. Further, the bridge interface device receives a bot agent response including response information associated with the query text, and sends a query response to the voice endpoint based on the bot agent response.
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