- 专利标题: Internal user-guide server for a customer premise equipment device
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申请号: US15541329申请日: 2015-08-18
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公开(公告)号: US10785112B2公开(公告)日: 2020-09-22
- 发明人: Jianxiang Chen
- 申请人: ARRIS Enterprises LLC
- 申请人地址: US GA Suwanee
- 专利权人: ARRIS Enterprises LLC
- 当前专利权人: ARRIS Enterprises LLC
- 当前专利权人地址: US GA Suwanee
- 代理机构: Wenderoth, Lind & Ponack, L.L.P.
- 国际申请: PCT/CN2015/087416 WO 20150818
- 国际公布: WO2017/028208 WO 20170223
- 主分类号: H04L29/08
- IPC分类号: H04L29/08 ; H04L12/24 ; H04L29/06
摘要:
Methods, systems, and computer readable media can be operable to output troubleshooting and/or setup information associated with a device from a server within the device. In embodiments, troubleshooting and/or setup information is output from within the device to a subscriber when the device detects that an issue or failure exists with the device's connection to a network. A data or service request received from a subscriber can be rerouted to a server within the receiving device, and troubleshooting and/or setup information can be output as a result.
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