- 专利标题: Ticket event modification for a problem tracking system ticket
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申请号: US15184202申请日: 2016-06-16
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公开(公告)号: US10726363B2公开(公告)日: 2020-07-28
- 发明人: Louis P. Gomes
- 申请人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 申请人地址: US NY Armonk
- 专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人地址: US NY Armonk
- 代理机构: Cantor Colburn LLP
- 代理商 Teddi Maranzano
- 主分类号: G06Q10/06
- IPC分类号: G06Q10/06 ; G06F11/36
摘要:
Examples of techniques for ticket event modification for a ticket for a problem tracking system are disclosed. In one example implementation according to aspects of the present disclosure, a computer-implemented method may include: generating the ticket, the ticket comprising a ticket event; presenting the ticket comprising the ticket event to a user on a display; responsive to receiving a request from the user to modify the ticket event, modifying the ticket event while preserving an unmodified ticket event; and presenting the ticket comprising the modified ticket event to the user.
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