Invention Grant
- Patent Title: Facilitating diagnosis and correction of operational problems
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Application No.: US15236377Application Date: 2016-08-12
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Publication No.: US10586296B2Publication Date: 2020-03-10
- Inventor: Cheng-Ta Yang
- Applicant: Tutor Group Limited
- Applicant Address: CN Hong Kong
- Assignee: Tutor Group Limited
- Current Assignee: Tutor Group Limited
- Current Assignee Address: CN Hong Kong
- Agency: Carr & Ferrell LLP
- Priority: TW098125108A 20090724
- Main IPC: G09B5/00
- IPC: G09B5/00 ; G06Q50/20 ; G06Q30/02 ; G09B7/00 ; G09B5/02 ; H04L12/26 ; H04L29/06

Abstract:
An online learning management system for monitoring and maintaining the operational integrity of online teaching groups consisting of users distributed across a network is disclosed. The system comprises a management interface coupled to a teaching group and a teaching module configured to identify user operational problems within the group and to remove a user when an operational problem is identified. The system further comprises a managing module that inserts the user into a managing area when the user is removed from the teaching group, facilitates diagnosis and correction of the operational problem, and returns the user to the group when the operational problem has been corrected. The system further comprises a personalized operation interface that disables the user's connection to the group in response to the removal of the user from the group, and restores the user's connection when the operational problem has been corrected.
Public/Granted literature
- US20160350888A1 FACILITATING DIAGNOSIS AND CORRECTION OF OPERATIONAL PROBLEMS Public/Granted day:2016-12-01
Information query