Disclosed herein is a system for managing item delivery. The system includes an order management system, comprising an order terminal for receiving an order, a transmitter for receiving the order from the order terminal and sending the order to one or more product providers, a verification terminal by which a recipient can verify completion of delivery of items associated with the order, and a scheduler. The scheduler schedules a robot to be available at an interchange to receive the one or more items, and the order management system provides a delivery destination to the robot by which, or so that, the robot can autonomously navigate to the destination.