A device maintenance apparatus, includes: a communication control part configured to control a communication with a device; a device information acquisition part configured to acquire device information of the device via the communication; a storage configured to store maintenance process information, the maintenance process information including device specifying information for specifying a maintenance target device and process specifying information for specifying details of a maintenance process; and an information processing part configured to compare the acquired device information to the stored maintenance process information, and to execute a maintenance process on the device based on the result of the comparison.