- 专利标题: System and/or method for handling recalled product purchases and/or return/warranty requests
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申请号: US14318896申请日: 2014-06-30
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公开(公告)号: US10417641B2公开(公告)日: 2019-09-17
- 发明人: Maridee Joy Maraz , Peter J. Junger
- 申请人: e2interactive, Inc.
- 申请人地址: US GA Atlanta
- 专利权人: e2interactive, Inc.
- 当前专利权人: e2interactive, Inc.
- 当前专利权人地址: US GA Atlanta
- 代理机构: Landmark Intellectual Property Law, PLLC
- 主分类号: G06Q20/00
- IPC分类号: G06Q20/00 ; G06G1/14 ; G06Q30/00 ; G06Q20/20 ; G06Q30/06 ; G07F7/06 ; G07F11/00 ; G07G1/00
摘要:
Certain exemplary embodiments described herein relate to the field of electronic registration (ER) of purchased products and, more particularly, to improved electronic registration techniques purchase-side and/or return-side handling of recalled items. Certain exemplary embodiments on the purchase-side may help to filter-out products that have recalled been before they are purchased. Certain exemplary embodiments on the return-side may help enable recall return overrides, thus facilitating the acceptance of recalled products even though they might not qualify under an original return/warranty policy. Advantageously, more and more recalled products may be filtered out of circulation through the use of purchase-side and/or return-side recall watch list checking techniques of certain exemplary embodiments. Such purchase-side and/or return-side recall watch list checking may be performed together with or separate from electronic registration techniques in different exemplary embodiments.
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