The invention provides an emergency handling apparatus based on remote support. The apparatus herein includes a state data acquiring unit, a decision support unit and an expert remote support unit. The state data acquiring unit is intended for acquiring the state data of a storage device for a short term. The decision support unit is intended for storing data information and processing analysis data and generating a final handling plan. The expert remote support unit transmits the handling plan that is generated to respective mobile terminals through wireless signals. Maintenance workers and emergency workers carry out maintenance and rescue efforts based on the received handling plan. The apparatus herein addresses mutual independence of respective safety monitoring devices, reduces the requirements for experts' actual analysis with the decision support from an expert system, reduces the number of workers, and greatly increases the efficiency of the workers.