The invention provides an integrated service access network operation quality evaluation method and a test platform thereof. The method comprises the following steps that an integrated evaluation index system is determined; the judgment matrix of the evaluation index system is constructed; the evaluation index weight is calculated by using the three-demarcation method of an analytic hierarchy process; the evaluation index value of equipment to be evaluated is acquired, and an index normalized matrix V' is acquired; the evaluation index weight W and the normalized matrix V' are combined so that the enhanced standardized matrix X of the index is acquired; an ideal object X+ and a negative ideal object X- are determined; the relative entropy of an object to be evaluated relative to the positive and negative ideal objects is calculated; the close degree between the object to be evaluated and the ideal object is calculated according to the positive and negative relative entropies; and ordering is performed according to the close degree so as to acquire the final evaluation result. The integrated communication access network equipment operation quality is integrally evaluated so that normal operation of the network can be guaranteed, and the integrated service access network test platform is designed so as to provide a basic evaluation framework for the reliability and the quality of the communication access network electric power services.