The invention discloses an information processing method and an electronic device. The method comprises following steps of obtaining a first character sequence input in the input area of the communication application program operation interface of the electronic device by the user of the electronic device; obtaining communication operations carried out aiming at the first character sequence; in response to the communication operations, generating a second character sequence corresponding to the first character sequence, wherein the second character sequence comprises communication identity information and at least one character needing to be input when building the communication between the electronic device and the device corresponding to the communication identity information; initiating the communication based on the communication identity information; and sending the at least one character to the device. The method and the device are used for solving the technical problem in the prior art that the operations of the electronic device in handling businesses are complex and realizing the technical effect of simplifying the operation steps of handling the businesses.