The invention provides a station behavior analysis method and system, wherein the method comprises the steps that: a video monitoring and management system collects video data of each area in a station and transmits the video data to a passenger service system when receiving a video distribution request of the passenger service system; the passenger service system analyzes and processes the video data according to preset warning behavior rules and generates warning information when the occurrence of warning events is detected by analysis; and according to the warning information, a linkage instruction is generated, the linkage instruction controls corresponding linkage equipment to carry out linkage processing. According to the invention, behavior real-time monitoring and warning information can be effectively provided to the passenger service system in time, the passenger transport service quality is improved, and the personal safety of passengers is ensured.