The invention provides an intelligent television remote controller operation instruction method and a device, which relates to the field of intelligent television technology. The method comprises steps: an operation instruction of a remote controller is received; according to the operation instruction, whether user operation meets a preset instruction condition is judged; and if the user operation meets the preset instruction condition, operation instruction information of the remote controller is displayed on a user operation interface, and the operation instruction information is used for instructing the remote controller to operate. Problems that as the intelligent television has tedious service contents and different service contents have different operation modes, error operation is likely to happen when a service content is operated in a conventional operation mode, and applications of the service content is tedious and complicated can be solved.