The invention provides a public and unified video service cloud platform. The platform comprises an information acquisition module, a business storage module, a business application module and a service access module, wherein the information acquisition module is used for acquiring the status number of a public service area; the business storage module is used for receiving and storing status data of the public service area and storing the status data of the public service area into multiple types of databases according to types of working information; the business application module is used for performing data sharing and exchange management on data in the multiple types of databases and corresponding user application systems; the service access module is used for providing access interfaces applicable to multiple types of users, and each type of users access the corresponding user application systems through the corresponding access interfaces to acquire corresponding cloud services. The platform divides all the acquired data of the public service area independently and provides abundant cloud services for the users under the support of an operation support management system and a business support management system.