The invention discloses a method, a system and related equipment for accessing software configuration information. The inventive method comprises: a user terminal establishes a connection with a configuration information management device according to an intranet IP address and a port number of the configuration information management device; if the connection is successful, the configuration information management device issues the user software configuration information to the user terminal via a port in correspondence to the port number; if the connection is unsuccessful, the user terminalestablishes a connection with a system server in correspondence to the preset domain name in the software at the user terminal, and the system server issues the user software configuration information uploaded by the configuration information management device to the user terminal. The inventive embodiment also discloses the system and the device for accessing the software configuration information. The technical proposal provided in the invention can ensure the user terminal to access the user software configuration information under various network environments, and increase the reliabilityof the user software configuration via the network.